Ordering Information

How to Order Online

To order online, simply find the item you would like, add it to your cart, and proceed to checkout. Please note that our checkout process offers SSL (Secure Sockets Layer) encryption for your security. All account information submitted to us is safely isolated from unauthorized Internet access.

How to Order by Phone

We understand that at times you may have additional questions, or just may wish to place your order with someone over the phone. To reach us via phone, simply call us toll free at 877-579-3769 and one of our Customer Service Specialists will be happy to assist you. Our phone lines are open Monday - Friday 9:00 AM - 5:30 PM EST.

Charge / Payment Methods

We currently accept Visa, Mastercard, American Express, Discover and PayPal. Because we immediately reserve stock and begin to process your items at the time of your order, all cards are charged at the time orders are placed. **Please Note** If items ordered indicate a "Shipping Resumes Date" on Total Bedroom at the time your order is placed, we have already committed to our factory for the items in your order. As such, the cancellation policy above applies.

Sales Tax (NJ Only)

Sales Tax is charged for orders that are shipped to New Jersey. The checkout process will automatically add 7% sales tax (on the product only) to these orders.